Checking policy
Before receiving the goods and making payment, you are entitled to inspect the product. Does not support trial goods.
Please open the package to check to ensure that the order is delivered with the correct model and quantity as the order ordered. Do not try or test the product.
After agreeing with the delivered item, you pay with the delivery staff (in case the order is shipped COD) and receive the goods.
In case you are not satisfied with the product, you can refuse to receive the goods. Here, we will collect an additional return cost, equivalent to the shipping fee of the order you have placed.
Note:
- When you check your order, the delivery staff is forced to wait for you to check the goods inside the package. In case the staff refuses to let you check the goods, please contact 2dat.vn via hotline: 0907 440 325 for support.
- 2dat.vn will not be responsible for the quantity, model as well as the error of the product, after the order has been successfully delivered.
- Please avoid using sharp objects to open the package to avoid damage to the product inside. For cases where the product is damaged due to customer's fault, 2dat.vn unfortunately cannot support you to exchange/return/warranty the product.